Terms and Conditions

Applicable to all bookings

1. In accordance with English law, passenger seat belts must be worn at all times

2. Passengers are not permitted to smoke, eat or drink in our vehicle’s

3. Unless a preferred route is requested the driver will travel via the most      appropriate route decided by him/her.

4. Every effort will be made by the company to ensure that the vehicle(s) arrive on     time.

5. We shall not be held responsible for any delays (and/or arising consequential      losses) that occur beyond company control.

6. In the unlikely event that we are unable to fore-fill a booking due to      circumstances that are beyond our control, a full refund will be given.

7. Beyond 6. We are not liable for any additional costs incurred.

Account Customer information

1. At the end of every journey the driver reports all fare details to the office, which     are then transferred to your account.

2. When a taxi is kept waiting this is shown on your summary sheet that      accompanies your invoice.

3. Once a taxi has been dispatched a cancellation will result in a minimum charge.

4.  Invoices are subject to 20% VAT.

5. Any claim or complaint should be addressed within one week of the company receiving notification.

6. By booking one of our taxi’s by telephone or email you will be deemed to have     accepted these Terms and Conditions

7. Nothing in these Terms and Conditions affects your statutory rights.

** We reserve the right to alter or amend these terms and conditions at any time.